Shipping policy

SHIPPING POLICY

At MobiusLDG, we are committed to delivering your orders promptly and efficiently. Please review our shipping policy below for details on delivery timelines, costs, and processes.

Processing Times

  • All products are made to order through our print-on-demand partner, Printify.
  • Orders are typically processed within 2–7 business days after payment confirmation.
  • Please note: During peak holiday seasons or for large orders (12+ products), processing times may be longer.

Shipping Times

  • We currently only ship within the United States.
  • Estimated delivery times for:
    • Domestic (U.S.) Orders: 5–10 business days after processing.
    • International Orders: 10-20 business days after processing.

 Shipping to PO Boxes

  • We ship to PO boxes; however, it is the customer’s responsibility to ensure that their ordered product will fit within their PO box.
  • The largest available PO box measures 12" x 22.5". Products exceeding these dimensions cannot be shipped to a PO box. For larger items, please provide a physical shipping address during checkout.

Shipping to International Destinations

We proudly ship to a wide range of international destinations using our global network of print providers. However, there are some restrictions based on Printify’s shipping guidelines. Unfortunately, we do not ship to the following locations:

  • Countries: Cuba, Crimea, Belarus, Iran, North Korea, Russia, Syria, and Ukraine.
  • Territories: Certain overseas territories and jurisdictions may also be excluded due to restrictions.

Shipping Costs

  • We offer Standard and Economy shipping options, which vary in delivery time and cost.
    • Standard Shipping: Faster delivery with a moderate shipping fee.
    • Economy Shipping: More affordable, but with longer delivery times.
  • Shipping fees are calculated at checkout based on your selected shipping method, product type, and delivery destination.
  • We offer free domestic shipping on orders over $100.

 Order Tracking

  • Once your order is shipped, you will receive an email with tracking information. Please allow 24–48 hours for tracking updates to reflect in the carrier system.

Customs and Duties

  • For international orders, customs fees, duties, or taxes may apply. These charges are the responsibility of the recipient and are not included in the product or shipping costs.

Delays or Issues

  • While we strive to meet delivery estimates, occasional delays may occur due to unforeseen circumstances like weather, carrier disruptions, or high seasonal demand.
  • If you experience any issues with your shipment, leave us a message using our contact form.

Lost or Damaged Items

  • If your order arrives damaged or does not arrive within the expected timeframe, please notify us within 14 days of the delivery date.
  • We will work with you to resolve the issue by offering a replacement or refund, as applicable. See our Refund Policy here.

We appreciate your understanding and look forward to serving you!